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9/13/2016 3:20:13 AM
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Hey I got mine to work please share for others! I chatted with Microsoft for over an hour and finally asked can I re buy taken king on my 360 and get a refund? cuz my 360 shows I didn't buy it but I really did, it was just not the current bundle with expansions 1 and 2.... This unlocked the 39.99 collection upgrade! So happpppppy! My thought was destiny isn't seeing I qualify for the upgrade.... I was right! Hope this makes sense and helps others
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  • [quote]***** NOTE ***** 12 September 16 Thanks for this fix and tried but no joy. I spoke with a very cool rep over at Xbox and the word was this - It's a well known issue and they are working on a fix for Wednesday or Thursday. They hope for a resolution before this Thursday. I mentioned the community fix posted about re purchasing the taken King on the 360, to which they said there would be little point. It's a well known problem and repurchasing would give you a new license number (you already own one on 360) so it would be pointless. After the refund the license gets taken away and would be a different number to the original anyway. He said to hold tight and wait for fix which is "ticketed" and pending now through both Xbox and bungie.[/quote]

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  • They will refund a duplicate purchase it's worth a try! Worked for this dude too! They don't know much really, I talked to them like 5x in the last 2 wks...

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  • I believe you - I heard from a number of people it works. I just know there is an official fix scheduled Thursday. If I still can't buy before the weekend / Sunday night I will re purchase ect ect Thanks for posting also < happy you got a work around

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  • [quote]Ummm has anyone ever told you that you are the AWESOMEST!?!?!?!?! IT WORKED FOR ME TOO! *Happy Dance* It took about an hour and a half of explanations with the support chat rep but they finally allowed me to try this method. If anyone else would like to try this please refer the support agent to case [b]1354872629[/b] (my case). Here are the steps I had to do: 1. Call or live chat with an xbox agent at [url]https://support.xbox.com/[/url] and make 100% sure you already own the Xbox 360 taken king game on your live account 2. (Re)Purchase the Destiny Taken King Legendary edition on the xbox 360 store 3. Keep confirming the purchase until you have downloaded the 108kb Taken king license file (no need to download anything else) 4. Boot up your Xbox one, search for the Destiny the Collection - Upgrade in the xbox one store it should now be able to purchase!!! 5. Ask the agent to refund you the recent purchase of the Xbox 360 Legendary edition (if they need a reason to return, mention that you have duplicated the same game content on your account) 6. Wipe the salty tears of joy from your eyes and start playing Destiny again with everything unlocked (minus Rise of Iron currently) We had previously figured out that our taken king license was holding us back, @Jamie did the awesome job of confirming it! Thanks again @Jamie for solving this from the community side.[/quote]

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  • Got my refund from the duplicate purchase and I am currently still playing ttk on my 1

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  • I got speaking to Xbox support on multiple occasions and they already confirmed I owned taken King. It was bought through the Xbox live store so easy to find the records. They said its just not available and it was removed from the store until 19 September. I can't even try this as I sold my old console months back!

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  • Can u buy from the old Microsoft app? Xbox smartglass?

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  • Never heard of it! What's that when its home? ;o)

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