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8/7/2015 11:08:22 PM
1
Boar and corrupted DLC, unable to re-install w/o buying again
Recently had a network issue while moving from one location to another in Destiny. I received the 'boar' error code that indicated the DLC purchased may have been damaged or corrupted. I cleared the Xbox One cache, which didn't change anything. I uninstalled Destiny, took 3 days to re-install/download updates etc. When I again got into the game, the DLC was still missing. It does not show under installed or 'Ready to Install'. I uninstalled my expansion pass as well thinking I may fix it by re-installing that, but that has also not shown up in 'Ready to Install'. The marketplace for the expansion pass, and both the expansions I had already downloaded once all show that I have to pay for them again. I no longer have the code I used to redeem the expansion pass almost a year ago. There is no support information available on why this content has disappeared or how to get it back without paying for it again. Help?
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After 2 hours on XBL support chat, we figured out that I had received a refund from MSFT more than a month ago to my account, that wasn't tied to any other information. It just appeared. MSFT, for what it's worth, says there is no record of the refund on their end. Not entirely sure what happened, but the issue is resolved as of now.
