Allright I hope this post gets attention. So nobody else has to suffer for no reason at all. This weekend I went to xur. The plan was to upgrade my exotic weapon named plan c. I bought this weapon 4 weeks ago from xur and now i wanted it to be stronger(damage from 300 to 330). Well this weekend he finally had it in his inventory. The only thing I had to do was give him 7 or 8 strange coins an exotic shard en about 8000 glimmer. So i did. When I had my upgraded plan c, i bought some other stuff and then logged out. The next day. I had back my "old" plan c with all my upgrades attached/unlocked. I was 8000 glimmer poorer and also i had lost my 7 or 8 strange coins together with my exotic shard. I cannot believe this is possible. And i'm very dissapointed it actually is. Bungie.............look into this one. It would by much appreciated
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#Bungie
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If your complaint is legit, they should be able to check it and give you your upgraded item back. Who knows though, I have yet to see any responses on forums or publicly about ANY issues, other than banning players.
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When you upgrade an exotic through Xur, it upgrades the attack value, and resets the upgrades.