This is completely unacceptable! when you work a minimum wage job live in (I am being generous) the slums and struggle to feed yourself but you save up every dollar you can to buy a game that you think will give you at least a couple of moments of a distraction from how horrible your life is ( o yea and also spend almost as much as your rent so you can have the best internet possible to play said game) is it really to much to ask to be able to play the game?!? I think not. so sence I cannot play the game I bought how can I get a refund so maybe I can eat today?