Ok so I have the pre-order sparrow equipped and used the pre-order code the day the game came out to get the sparrow and now it says that I'm missing the exclusive pre-order code and the game won't let me use it. When I summon my sparrow it looks like the normal one that you start the game with. Please help. Thanks.
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It is likely you need to restore your licsenses. This article explains how: http://www.bungie.net/en/Help/Article/12181