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Destiny

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10/22/2014 1:43:54 AM
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DeeJ

On Community Feedback

Hey, there. I'd like to see if we can create a sense of understanding about something. I see a lot of threads on this forum that say things like "Please read this, DEEJ!" or "I hope Bungie sees this!" We read all of this feedback. More people than you would suspect look in on the forum here and in places all over the Internet where players talk about Destiny. We take it in. We measure it against data we have on our end. We triage it against our own wish lists. We plan our work based on the people we have on our team and the hours we have in any given work day. We choose our battles on the development floor the same way you do when you look at your Director. "What can I accomplish next to get better?" is the essential question. There is a process in place to support Destiny. You, constant reader, are a part of that process. Your voice is, by my proxy, a part of the conversation - even when it makes the meeting to which I've been invited a little contentious. I do not post in every thread that appears on this forum because I don't assume you'll settle for being placated with a stock "We hear you!" every time one of you has a good idea. The promise I can make is that I am working with the developers to make sure that they understand how you feel as they go about making their decisions. Now, there will be times when I focus on the positive. There are people in this community who deserve an introduction to happy gamers who are doing amazing things to provide a service to their fellow Guardians. Those people deserve their due credit. This does not mean that I'm dodging your feedback. It means that I'm attempting to see our community from every angle - to give everyone a voice. This may have been ill-advised, but it's something I wanted to say. Hopefully it doesn't blow up in my face, because I actually do like talking to you on the forum. I respect the people who take the time to express their honest opinions on this and other forums. I would compel you not to stop. That is all. For now.
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  • Edited by LordHighfixxer: 10/23/2014 10:54:06 AM
    Edit: TL;DR: Vague posts not helpful. We'd like our specific concerns addressed with at least a minor level of acknowledgement and detail. Deej, This is another example of the ambigious and non-specific type of communication that [b][url=http://www.bungie.net/en/Forum/Post/74198092/0/0/1] I wrote to Bungie about yesterday[/url][/b] and many of us do not find useful. The general understanding is that Bungie in some form is reading the feedback forum, at least the articulate and well reasoned posts. To say [quote]We read all of this feedback. More people than you would suspect look in on the forum here and in places all over the Internet where players talk about Destiny. [/quote] I believe most of us are already under that assumption. The problem is that when you reply your response is: [quote]The promise I can make is that I am working with the developers to make sure that they understand how you feel as they go about making their decisions.[/quote] It means very little. What is the result of that sort of exchange? The meeting about community feedback, what can you tell us about it? The community is to the point that they are asking for specifics. We've been submitting feedback for nearly two months now. We have been vocal about some specific things which require specific acknowledgement. I am not trying to insult you or be critical of your job performance but these generalized posts do nothing to abate the problems the community has. Is there a roadmap and does it include some of the community requested changes? What community feedback has garnered significant recognition from development? What is the timeline on those items in a general sense? These are examples of specific answers you could give us in order to help settle the nerves around here. Please, listen to the actual needs and desires of the community. I want Destiny to succeed but the sands in the hour glass of patience are running out for many of us.

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