JavaScript is required to use Bungie.net

Help

Help us help you.
11/25/2014 12:31:10 AM
55

Maybe you just don't care about your customers.

I've only been playing Destiny for about 10 days. Every single day, I have received a number of errors. Beaver, Flatworm, and Leopard to name a few. I did my own research on how to fix some of these erros (because your help forums are worthless and repetitive) and I found a likely solution is to adjust my router settings.What about the people who don't have routers that they can change the configurations on? For example, I get my internet service from Cox and my modem and router are the same piece of equipment. I can't login to adjust any of these settings because Cox doesn't allow it (and they've changed the default router password). You're basically telling your customers who can't configure the settings to deal with this problem. This is the only game that I receive errors on. THE ONLY GAME THAT I RECEIVE ERRORS ON. Clearly there is a critical problem here that needs addressed. If the fix is for people to increase their TCP or UDP flood thresholds, then maybe you should configure your servers to not flood the TCP or UDP environments. Analogy - I don't have to fix the register at Subway if it breaks after I've ordered a sandwich. Either the employees fix the register, they find another way for people to pay for their orders, or they give people their sandwiches for free that are already made and take no more orders until the register is fixed. NOT fixing the register doesn't resolve anything. The damn register is still broken and people are still standing in line. This game doesn't even come close to the player base that World of Warcraft has and they've got it figured out. I haven't played it in a few years, but I don't remember ever having a network error. Your game is quickly getting a bad name and my suspicion is the franchise is at risk of going down in history as one of the most interesting and intuitive games of all time, that nobody could ever play. The solution may involve a few days of server downtime. Personally, I would come back after the downtime excited and play an extra hour every night once the servers were live again if it meant no more errors. I'm just sayin'.
English
#Help #Errorcodes

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • I don't know where u guys are or if u just don't like the game but I love destiny and connectivity is not an issue for me I think destiny did a great job with this game.They Tried something and it worked, they made a game people can enjoy and have fun, also I have played since day one and I'm in canada so if I'm so far from the and I can still connect it's probably not bungie I could just be where u live or your connection.#Solving_The_Haters;)))) also if u have a problem with what I wrote message me and we can have a discussion because everyone has there own opinion;)))

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    6 Replies
    • Found Bungie's phone number Comment Sort: Trending #Help , #Errorcodes 1 MattFrmSac MattFrmSac 2h 10m ago Shout out to Microsoft customer support for this one. 1-855-731-4930 Be prepared to not understand a word the guy says, and for him to blame everything on your connection. Don't take that from him. Keep going up the chain until someone actually does something for a change.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      4 Replies
      • Agreed.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • bump

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • "The solution may involve a few days of server downtime. Personally, I would come back after the downtime excited and play an extra hour every night once the servers were live again if it meant no more errors. I'm just sayin'." I would totally support this. Right now trying to play Destiny is like me beating my head with a hammer. I need someone to take the hammer away. Really gives one pause about the new expansion coming up.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Yep.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Bump

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Trending help post and no response from bungie. Which means bungie clearly got exposed.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • I'm getting error codes and it's not on my end. How do I know? I'm a -blam!-ING NET TECH! I WORK with the internet. Modems. Routers. I -blam!-ING INSTALL THESE FOR A LIVING! Bungie, turn off the damn game for a week, give us a handful of purp and exo engrams, and fix your shitty servers!!!

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        4 Replies
        • Bump!

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Bump

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Just curious have you checked the bottom of your hardware? They usually have a sticker that has the login info.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • You can call cox and have them open your ports. If they don't, then tell them you're changing service providers. http://www.bungie.net/en/Help/Article/11931

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Lol just wait until they fix your connection issues (that is, if they fix them). Then you can enjoy the raid - its filled with awesome graphics, great loot (if you're lucky enough to get something), two alright looking bosses, and an abundance of bugs and glitches. You're all missing out on the glitch fest on gatekeeper and atheon fights.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          1 Reply
          • Bump, keep bumping keep this at the top.

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            6 Replies
            • This is my first day of commenting on network issues and I have found it extremely frustrating since the last patch. I think this is a great game with a huge amount of potential, but as stated it's almost impossible to play for some. Most of my friends experience no issues, but me on the other hand get every error code possible. My connection is above average and I have even changed to the NAT 1 setting. It's dissapointing to know they are all about the new DLC and promoting it when network issues clearly exist for many. Like I said a great game, but what good is it if I can't even stay connected for over 15 min. Yet a number of people will dish out money for this unfinished product. My rant for the day... be back after thanksgiving to give it another try...

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            • Started a new topic: Error codes wtf??

            • Edited by byekv1: 11/26/2014 5:55:17 AM
              Well, I'm heading back to my gaming pc, so tell me when this problem has a solution or bungie gets off of their lazy chairs to fix it. History has been made, this will go in the books of the most broken game online in history ever made. [u][b]Bungie IM DONE...[/b][/u] You were great during the halo days but now that's over in my opinion, your networking ruined your glory days in my books... Now lets go over the bungie's classification system (don't take that too seriously it's a joke) Also I know that is not how the system works but it's a joke. Kingdom - BEE Phylum - Weasel Class- Caterpillar Order - Canary Family - Marionberry Genus - Baboon Species - STUPID ERROR CODES!!! Also I have a feeling that bungie will do what resq10 said rcsq10 [quote]HEY BUNGIE DONT WORRY I LL TRY TO HELP U WITH UR AWFULL SERVICE......: HI GUYS I'm sorry for the repeated disconnects you are coming across. I recommend taking a look at our Network Guide here: http://www.bungie.net/en/Help/Article/11930. It will have recommendations that may help out, however Bungie is continuing to investigate reports like yours and as more information becomes available, we will share it. DONE!!!!!!! EZZ like u always do CAPY PASTE .......[/quote] Quote from vioLence1337 [quote]Destiny will go down in history as the game with the most connection problems for sure...[/quote] xdg90 found something that is worth looking [quote]I found a proof, that Bungie don't care? http://arstechnica.com/gaming/2014/09/eight-days-later-bungie-leaving-disconnected-destiny-players-stranded/[/quote] There's more in his response below [b]AND BEFORE YOU START HATING I'M NOT RESPONDING TO YOU! This is my final rant and like I said [u]I'm DONE[/u] so don't do it..[/b] [spoiler]I don't hate this game, I wanna play it so bad but the servers don't allow me too...[/spoiler] [spoiler]My petition: http://www.bungie.net/en/Forum/Post/80621985/0/0/1[/spoiler]

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              4 Replies
              • Gm01 sorry our service sucks and our forums but you have given us your money now so suck it. Not gm just talking on behalf since no reply or help and i see the blizzard name ,so thanks for d3 shit servers and destiny shit service

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              • up

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              • bump

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              • Bump

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              • This is a very sad state of affairs my friends. Booted left and right and bungie has no solution 3 months later. Please get a pro in there!

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                3 Replies
                • HEY BUNGIE DONT WORRY I LL TRY TO HELP U WITH UR AWFULL SERVICE......: HI GUYS I'm sorry for the repeated disconnects you are coming across. I recommend taking a look at our Network Guide here: http://www.bungie.net/en/Help/Article/11930. It will have recommendations that may help out, however Bungie is continuing to investigate reports like yours and as more information becomes available, we will share it. DONE!!!!!!! EZZ like u always do CAPY PASTE .......

                  Posting in language:

                   

                  Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  1 Reply
                  • And thats all the answers u will get of bungie guys hahahaha

                    Posting in language:

                     

                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  • Destiny will go down in history as the game with the most connection problems for sure... People suggested to put the ps4 in a DMZ and i've tried this and still geting the same errors mostly weasel and caterpillar!!!

                    Posting in language:

                     

                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  You are not allowed to view this content.
                  ;
                  preload icon
                  preload icon
                  preload icon