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Edited by Rhunn: 11/20/2014 4:48:12 AM
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"Regular updates"? error message updates please

Hi bungie, So we were told in writing that there would be postings of regular updates regarding caterpillar (among other) error codes. For caterpillar in particular (as that is the one I most regularly check) there hasn't been a update on its help page since October 31 when the info about splitting the error names was posted. (The 10/31 date was removed a week or so back but that doesn't really count.) When can we get a update to its actual status? What can we expect as "regular"? --------------------------------------------- Also, a suggestion. Can we get more detailed reasons why certain error code appear? Specifically, different than the long explanations given in Centipede and Caterpillar (which are great) but rather what really happens. (Data loss, ping, NAT, server response, ISP voodoo, technical jargon stuff) I personally wouldn't understand it at first but is gives the community a better chance to narrow down problems rather than wondering what a "Hawk" is... Also, while on the topic of Hawk: The help page for Hawk is not helpful. We are prompted in-game to visit the page for "more information" but all we get is that it is actively being tracked. Tell us why; tell us if there is a chance that the problem will persist (because it definitely does); tell us where the error occurred if you can (between home to ISP, ISP to server, etc) Bungie, please communicate to us about these fixes. I understand development and release of big patches through consoles take foreverrrr but posting updates? Free...ish (still takes some time to write in a safe rhetoric) -------------------------------------------- (Next part is a bit tangential) That said, I've mostly convinced myself these errors will not be fixed to a point that I can play without constant fear of disconnects until... late next year or so... To stop myself from unproductively (and stressfully) spending time attempting to play not knowing when the next kick is, I've packed my game away. I'll be moving to a new place in a month or two so I might courageously attempt to connect again there. Other than that... I have no idea when I would try. It's a great game but I can't enjoy it. Ability to play is kinda important... And those Iron banner boots — almost make me want to face the hope and soul crushing Caterpillars, Hawks and XBL disconnects. --------------------------------------------- TL;dr: more info and updates (technical and otherwise) for error messages please.

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