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#feedback

Edited by LordHighfixxer: 10/22/2014 3:48:50 PM
637

Bungie: An Open Letter From A Concerned Player

Bungie, I am becoming exasperated with you. I had been looking forward to Destiny since it was unveiled. It was the amalgam of social FPS and persistent world that I was looking for. Okay so that's not was delivered. Nothing apart from your personal stats and inventory persists. The game mechanics are solid and my friends and I had been having fun so I decided to stick with it & give you the benefit of the doubt because of your history of producing games that I have thoroughly enjoyed. You have asked for feedback and [b][u][url=http://www.bungie.net/en/Clan/Post/289707/72793837/0/0]I have been providing it constantly[/url][/b][/u] in an effort to try to help improve what feels like a 75% complete game at drop. Your players have dealt with two DDoS attacks along with other ongoing network/server issues. There have been PSN/XBL service issues that are not your fault & I understand that. What I cannot understand is how you are simply ignoring your players. Last week you nerf'd ARs, shotguns, the Vex Mytho & some other weapons in the name of balance, PvP balance. Your players provided you constructive criticism for a week outlining that there needs to be a wall between the PvE and PvP weapon and armor values tables. Agree or disagree I have not seen anywhere where you even acknowledge the suggestion. The weekly update contained a vague & ambiguous statement about balance. However the sentiment of your quest for balance is faulty [u][b][url=http://www.bungie.net/en/Forum/Post/74011798]which I tried to illustrate to you yesterday.[/url] [/b][/u] I am not arrogant enough to think I deserve an individual response to all of my criticism but when so many people agree on certain points Bungie should feel an obligation to respond to the community at large. We are largely against the changes being made to the 3rd phase of the Atheon fight, especially considering that[u][b] [url=http://www.bungie.net/en/Forum/Post/74011798]this "bugfix" has been prioritized over fixing actual issues with the raid[/url][/b] [/u] like the gates & how the shield sometimes just doesn't work. We've all provided you feedback on [b][u][url=http://www.bungie.net/en/Forum/Post/73315432]how to improve the PvE[/url][/u][/b] and [b][u][url=http://www.bungie.net/en/Forum/Post/73324418] PvP experiences[/url][/b][/u]. We'd like to see inventory management improved. We'd like to see loadouts due to the Exotic Weapon restrictions. We'd like to see a way to apply ammo synthesis quickly without having to go two levels into a menu. Many people would like to see an opt in proximity chat, better matchmaking for PvE events and overall improved social features. If you are considering these options, great. You have to tell us. We know that "prox comms are coming". That's about it. There are buckets of other criticisms involving the lack of depth in the story, the failure to hook players into the world & the lack of delivery on promises concerning our ability to customize our Guardian to be uniquely ours. People are not happy about having to go to a website to dig into the lore. The grind of the game through 5 strikes & the same repetitive bounties is wearing on many. There are also more concerning accusations regarding what future DLC content was withheld behind a paywall (if any was). True or not those accusations are dividing your community badly. I have done what I can by providing the feedback you've requested. [b][u][url=http://www.bungie.net/en/Clan/Post/289707/72793837/0/0] I've even indexed my feedback for you[/url][/b][/u]. What stings is that Bungie does not appear to be hearing its players. We get one blog post a week where your Community Liason Deej plays funny. This comes off condescending to many of us due to the pile of issues we would like to see responses from Bungie on. Please, respond to some of our ideas. Positive or negative... respond. Respond with more than "keep on giving that feedback" when people ask for raid matchmaking. You are, as of today, one week away from seeing many of your Crucible players find the airlock when CoD drops. Right now I cannot blame anyone who shelves or sells this game because of the failure to deliver on the advertised promises let alone the inability of Bungie/Deej to provide meaningful responses to valid criticisms and suggestions for improvement of our game. I am personally sticking with you just a little while longer but while I was initially an ardent supporter of Bungie, Destiny, & your DLC pay model I am now on the fence. [u][b][url=http://www.bungie.net/en/Forum/Post/74028519]What comes with The Dark Below[/url] [/b][/u] will be my progress check with you. If you have not heard us by then and provided us with clear path and timeline for when some of these needed improvements will come, I will sadly move on. I know I am not alone. Please start respecting the voice of your players. We understand you had a vision but sometimes you have to put the hubris aside and realize that the vision has to change. Many of us are tired of posting to a wall that no one with the power to make changes seems to be reading. Respectfully //Ozman51 (anyone who agrees please bump this post in addition to a Like to keep it on the top of the forums for others to read, thanks) [b]Edit: 10/21/14 12:10p ET[/b] - I just wanted to say thanks to everyone for their support and to those of you who have offered comments for largely keeping the tone civil and for generating good side discussions. Keep on bumping, liking and commenting. I have been trying to reply to as many people as I can. I truly do appreciate your input and criticism. [b] Edit 2: 10/22/14 11:25am ET[/b] - DeeJ posted in the main Destiny forum yesterday directly "On Community Feedback". I believe this post from him was motivated by negative reaction to his coverage of a 3rd party website in lieu of addressing real issues but some had suggested that he was talking about this post as well and as such I felt inclined to [b][url=http://www.bungie.net/en/Forum/Post/74433726/0/0/1]write a reply[/url][/b] to him.
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  • Edited by aboniks: 10/22/2014 4:53:36 PM
    Well said, Oz, as usual. I think there's a puzzle piece behind the table leg though, and it's big enough to qualify as an unmentionable elephant in this room. [url=http://www.bungie.net/en/AboutUs#!page=careers]Bungie: Careers[/url] Every one of the things we're calling for has a vacant job on the other end of it. We're up to 46 [b](EDIT: 48)[/b] open positions now, which means seven were added this week alone. They don't even have anybody in place whose dedicated job is to take our feedback and bring it to the design team. Deej is basically just the hype man for this circus, and he did a brilliant job pre-launch teasing us and keeping secrets. But you can't expect Flava Flav to reform Public Enemy with an all new lineup and have it be anything other than a gimmick. Secrets are the opposite of what we need now. No offense Deejie-Baby, but you're not a Player Advocacy Lead, and people need to accept that. [i]You need to tell them.[/i] You need to tell them that there's nobody on the other end of this party line that can do what they want done [i]right now[/i]. It's no secret that you're scrambling for help, but you're ACTING like it is....hoping that it is...behaving like we're too myopic to click a link on your website and see that you are in over your heads. (Maybe there's something to that...maybe we are). You behave as if we'll all vanish overnight if Bungie finally admits that they didn't know what they were getting into and don't have the people on hand to deliver the goods that the fans are clamoring for. Let the light in folks. The flood of anger will slow down if you just speak up about what your actual staffing problems and priorities are. Your core fans, your unpaid advocates, your evangelists, the people who sell this game for you and spend hours every day giving you their own creative product without recognition or compensation, the people who can't tick all the boxes in your job postings but still drive you to make a better game...those people will appreciate the honesty, (as will the casual players who stumble onto the weekly update), and once you've got enough employees to run the game studio that you want to be again, they'll be back to sunsinging your praises. You need them on your side far more than you need to hang on to the tattered illusion of AAA stardom that you're dragging around with you. They help shape the conversation here, and you can't afford to lose them, [i]because you're not shaping it in a positive way at all.[/i] This game will improve drastically, and quickly, once the right people are in the right offices. Right now Destiny isn't even close to being triple A, unless you ask the accountants. But it can be...if you collectively sacrifice a little of your rapidly-spoiling Bungie mystique and use it to buy yourselves some breathing room, by showing your fanbase some intellectual honesty and a little respect. You can't afford to play pretend any more, Bungie-kins. Stop whistling past the graveyard: [b]Address staffing in the next Weekly Update, show your customers that you're hiring the people who can build the game they are asking for.[/b] Is there a flip side to this, a positive spin to put on it? Yes. [b]Get to spinning.[/b]

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