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#feedback

Edited by thenomad11: 9/23/2014 3:30:44 PM
33

The Die Is Cast....

I have really enjoyed playing Destiny so far. I feel like it's poor old Phogoth all chained up in the Summoning Pits just waiting for the next fireteam to come along and break those chains so he can run free and fulfill his potential however an oversized, energy beam puking Ogre does that. However, like any great game of this type and in this current age of gaming there are a lot of issues that need to be fixed. A lot more than other games I think and the reason is because Destiny is supposed to be all the genres we as gamers enjoy as one. I'm sure it will get better with time but sometimes too little is too late. Anyways, since Bungie reportedly monitors this forum instead of treating it like a suggestion box strategically placed over the trash can, I have come to deliver a warning: [b]Bungie, you are entering a Darkness Zone. Respawning is restricted. [/b] I'm not going to sit here and beat a dead horse over all of the things that need to be addressed but using your patch notes for update 1.0.1.4 as Exhibit A, you have set the tone for the rest of the life of Destiny. Patch 1.0.1.4 (look up the notes if you don't already know what it affects) is proof that you are not listening. People are bringing up legitimate and fair issues that need to be addressed and to date after spending hours on these forums I have not seen any response from anyone company related. These aren't issues that sprang up yesterday. They are things that we have noticed since launch day. [b]Not one. [/b] In this case, no communication is still communication. Negative communication at that. It's communicating to me that you're not listening and you're not taking complaints seriously. If you were, then you would be communicating directly with us, gathering data and working to prioritize which issues need to be fixed first. You made 500 million in sales, I don't think it's outlandish to expect that you pay at the very least one person 15 dollars an hour to continuously monitor AND converse with customers who have legitimate feedback. Yet, all we hear are the crickets. Is it that much to ask for responses to our feedback and also a sticky communicating what is in the works and possible solutions that are being looked into for our concerns? You have set and communicated the tone for this franchise as one that doesn't care about the people that have more than reimbursed your investment costs. That's a dark zone to be in and while it may not be today, tomorrow, next week or even next year, eventually it will be your undoing and you won't be able to respawn from it. This is your warning, take it seriously because after a while people, fanboys included, will stop posting on the forums and start spending their time and money elsewhere because of your utter disregard for excellent customer service and interaction.
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