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#feedback

Edited by splatterman5: 9/13/2014 2:25:49 PM
2

Horrible customer support and broken pre-order codes

Edit: I fixed it by uninstalling the DLC and reinstalling it So i pre-ordered the ghost edition of destiny which i have been waiting for since I first heard about the game and being a loyal bungie fan could not wait so yesterday I went and picked it up when I put my codes in on the marketplace (for xbox one) it said that they worked when so i waited for them to finish downloading and booted up the game waited about twenty minutes for the install to finish booted up the game and got through the tutorial with no problems but when I got to the tower and went o pick up my items I only received the emblems and the EB games exclusive red sparrow so I promptly called up Microsoft to tell them that there had been issues with the codes they said they could not help me and said to try the retailer so I went back and told them what had happened up to this point they were very polite in saying that they were not responsible for the codes INSIDE THE CASE so I said thank you anyway went home and called Microsoft again and they had told me they could not help me it was bungie's problem and the customer service rep quite rudely hung up on me so the items I am missing are as follows 1: the ship skin from being in the beta during stress testing (I got the emblem) 2: the vanguard armoury (I got the emblem) 3: the special edition ghost and ship (I got the emblem) 4: the expansions Now keep in mind that I spent $200 on my ghost edition and not once have I received the help I need I don't know who's fault this is and honestly I don't care but I just want help from someone so please if anyone bungie employee or not knows what to do message me I just want what I paid for

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