Hey, Bungie Community.
Day One of Destiny is behind us. We’re still hard at work to make sure all of you have a great experience.
Thanks in part to chatter on our forums, we’re aware of some networking issues being experienced on college and university campuses. Our team is engaged in diagnosing the cause, but you might also be able to help.
Members of the Bungie team will be contacting some of you directly to troubleshoot. Keep an eye on your Bungie.net inbox to see if you’ve been drafted as a test subject. If you don’t hear from us, we still love you and we’re still working to get you into orbit.
Please continue to report any issues you experience on this forum.
Watch this space for updates.
UPDATE 1.0: We’re making progress toward a solution to the university network issue. A potential cause are security devices that don’t recognize Destiny network traffic. We’re in touch with the manufacturers of these devices to create an update that we hope will enable you to play.
Stay tuned as work on this continues. In the meantime, it might be a good idea to learn the contact information for your network administrator. Stand by!
UPDATE 2.0: We have isolated the issue and are working with security device manufacturers to release a fix this coming Monday, September 15th. Affected universities will need to apply the patch from the security device vendor to fix the problem. Once the patch is released, we’ll add details to this thread that you can forward to your network administrators. Stand by, be brave, and have a nice weekend.
[b]UPDATE 3.0: We have determined the cause at the root of most of the issues being encountered on university campuses. We have been in touch with network admins at most of the universities listed on this forum (thanks again for helping us help you). In summary, there are network security devices that have been incorrectly identifying Destiny traffic as a bit-torrent. We have also reached out the manufacturers of the security devices in question. They've been awesome, and have released an update that will allow you to play on a network protected by their hardware. That update will need to be applied by your local network administrators, assuming they have not done this already.[/b]
If you would like to put us in touch with the people in charge of your network, tell them to email us at universitynetworks@bungie.com, or provide us with their contact information. Do not post it here!
We'll be working to solve every issue that blocks a Guardian from the Tower. Keep posting on this forum.
English
#Help
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Can you give us an estimate to when the entire problem will be fixed? AS in everyone from home to university? Im tired of testing to see if my game works and play the limited content (which angers me given I cant even play it) just to find myself getting kicked out, Please address the issue or release another statement. And if you dont do that at least fix Concordia University Canada, Quebec, Montreal
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Cal Poly Pomona is receiving the centipede issue. I contacted them, but I do not trust them to actually contact you guys. Please contact our IT Department.
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Jesus I've been emailing Bungie since last Monday and still they haven't contacted my IT department. HELLO!! what the hell have I got to say to get you to respond to either me, or fix the issue with my IT department. NORTH CAROLINA STATE UNIVERSITY STILL HAS THE CENTIPEDE ERROR.
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Ohio Northern University in ada ohio is still having problems with their gaming network. If you could contact the IT department that would be great.
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Day 15, only one generic email of "help", still have not even accessed the tower ingame because of the centipede error. *sigh*
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Just an update, I managed to play an hour just now on xb1. Earlier though on my 360...well read my rage below. I don't know if more people flood the 360 servers or what, but the xb1 was sweet. Pity all my friends have 360s:(
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University of West Florida is still getting centipede but I don't think it's Bungie's fault. My university just refuses to apply the patch.
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Oregon Institute of Technology is still getting Centipede. I don't want to sound pessimistic but I don't think having every university having to update something is going to be a good fix.... P.S. Especially if the people in charge of the networks don't want to do so.
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Can you sort the people at homes [b]not schools no school has a Xbox or a ps PLZ[/b]
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hope this update is gonna help
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Still getting them bungie you apathetic pricks
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Ffs bungie why why why do I keep getting these -blam!-ing errors?
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Do we have a diagnosis for us home users yet bungie???????????
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Disconnected 1 second before finishing a lvl 24 strike?!! -blam!- you bungie
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FLORIDA INTERNATIONAL UNIVERSITY: spoke to IT and I got a fix. Call them and they can bounce you and change your NAT type to 1. I'm in the Tower as I'm typing this.
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DELAWARE STATE UNIVERSITY. I spent $90 it's already the 22nd. Wtf
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Caliifornia Polytechnic Pomona is still down. I contacted our IT department, but haven't gotten an answer yet. Please contact Cal Poly Pomona.
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I think Alfred University is up and running!
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I'm starting to like the loading screen.
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Hello wtf is going on ... any body there ffs.
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That's it, I'm -blam!-ing done with this game. -blam!- BUNGIE -blam!- DESTINY -blam!- ACTIVISION
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Bearbeitet von blingbenzy: 9/22/2014 6:15:12 PMEmailed Bungie with my University's network contact info last monday, still no reply, and still getting the Centipede error at NORTH CAROLINA STATE UNIVERSITY... What the hell Bungie?
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DELAWARE STATE UNIVERSITY still not working.... It's been about 2 weeks come on now
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Still not working at Glasgow Caledonian University in Scotland. I emailed the IT department and they said common ports are turned off because they are commonly used for file sharing. Please Please Please talk to them about some sort of fix.
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Bearbeitet von DuckDragon: 9/22/2014 5:35:39 PM
Hat ein neues Thema gestartet: Trying to keep faith in the darkness
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Dear Bungie, I'm at Eastern University, and I still can't play! I played the beta before my semester began, and it was awesome! Please, please, please help out us guys at Eastern University!!! It still is getting centipede and chicken errors like crazy! Please let me play, pleasseee!!! Fix Eastern University