• sabatadb
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credit card set to your account?

• SquidgeyFlint
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Same problem here.

My 360 thinks that I've purchased the blastacular pack (ie the new maps) and the download screen goes very very fast and then gives me the install error.

When I look in the system blade / memory / disk / games / halo, I don't see the new pack there to actually delete.

I am teh sad.

• Agent86
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Yup - same here. It says purchased, and I have the charge on my credit card, but my 360 refuses to download the maps.

• sharpy 04
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Yep and same problem here aswell, error the first time, says downloaded now, charged for it but no maps and get the "installation failed please see xbox.com" message now

• CAVX
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Have any of you guys called Tech Support?

• Karlos2121
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Posted by: Neog2
I changed credit card to valid card, on 360.
Then I went to download and the first error message said my
credit card was cool, and that the content had failed and I wont be charged again.
Or something of that nature.

The next time I tried ti said installation failed go to www.xbox.com.
Well couldnt find anything there.
So I turned off xbox 360 and tried again and got the same error.

So I came here and was browsing and saw this post and decided to post.
This really blows, because I had to go out and by a new Copy of Halo 2 because
my old one was pretty badly scratched. My kid knocked over 360 while I was playing
Halo 2, and I got a big ring around it. Never the less everything was cool until the update
when they deleted the map cache off the xbox 360 and made you have to reload all
the maps all over again. So I havent played Halo 2 since the update a couple of days
ago. Then I had to go to 4 different stores until I found a copy, and I get home and
I cant even play the new maps and it dosent look like one of the known issues.

Because Bungie has posted a list of known issues with getting the updates.



That may explain my problem. (i'm also on a 360). I just downloaded the update and maps earlier tonite.

I also got the failed notice after I downloaded and PAID for the maps (i even got an email receipt from xbox.com)....
I can play it solo custom, but when I try to play RP, it says i'm missing maps. After I log in and log out several time, different accounts, still no help, and only now NONE of the downloaded maps are available for a custom game...just disc maps.

So now it looks like I have to waste my time and redownload ALL the maps.

Thanks Bungie for the update. Way to waste my time downloading AGAIN! I'll send you the bill for my lost time.

• Anonymous User (Deleted)

same problem on origional xbox. i've tried everything, i think it's just a bug or something. however, i cant help but think it's maby because i'm on a banned 2 month. but i can still download the other maps. i bet bungie will fix this within a few days. i feel sorry for the customer support dudes at the 4MY-XBOX their going to have one hell of a day tomorrow. lawl!

• Anonymous User (Deleted)

I'm getting the same error message.

I wasn't sure if the credit card on my account was still valid. I tried it, got an error message about not being able to charge the credit card, so I put in a valid credit card. Then I tried to download the new maps again, it charged my credit card but it won't download the maps - giving me the "go to xbox.com" error message. By the way, this is on the old Xbox. I tried deleting my Halo 2 file on the Xbox HDD, and trying again. Still didn't work...

By the looks of it quite a lot of people are having this problem. It seems you're aware of the 360 problem with people who have no credit cards on their accounts, but this is different and affects both Xbox's and Xbox 360's, and it doesn't look like there is a work-around.

Please fix it...

• sharpy 04
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Yeah I'm really annoyed with it because I've been charged for them. I've paid for them and I wasn't even able to download them. A fix better come through soon or at least some feedback/announcement from Microsoft about it, not impressed.

• joshie123456
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Same is happening to me on my 360.

• joshie123456
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Still not working, ill just sit here all night and mash A, lol.

• Anonymous User (Deleted)

Not sure if I can be of some help but I had the same error on my 360 and I tried for a good 10 times. And then I also came to read all about it here. But about an hour later, I received my email confirmation about purchasing the map pack and so I tried again. I had absolutely no problem after that. Now not to say the email confirmation did anything but I think it's just server problems, continuously trying at different times of the day I think is best.